Home > Shipping Policy
Order Process
Order Confirm

After placing your order, we will send you an email with your order details including shipping and billing details for confirmation.


Order Processing
Once your order is confirmed, we will pack it up within 2-4 days and wait for the logistics carrier to pick up the package. 

Reobrix offers free worldwide shipping. Orders shipped from U.S. and EU warehouses typically arrive within 3–7 days (including holidays), while orders shipped from China warehouses take approximately 10–18 business days, excluding delays caused by force majeure. (Shipping is currently not available to Turkey, Russia, Indonesia, Israel, Hawaii, Alaska, and Puerto Rico.)


Tracking
When your package is ready to ship, we will send you an email with your package tracking number. Please refer to the above terms for shipping time. Please allow sufficient time for international shipping.

After-Sale Service

After the order is delivered, you are entitled to enjoy after-sales service within 15 days. For more after-sales questions, please check: Return and Refund Policy